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Have you ever
noticed an individual walk into a room and
everyone turns their head? Why is it that
some individuals rise rapidly through an
organization and others seem to get stuck
at lower levels? Why is it that when some
people speak, everyone stops to listen?
Are you noticed?
Are you remembered? Are you sought out for
your expertise? Are you trusted? And are
you recognized as an important contributor
by the "movers and the shakers" of your
company? Are you networked with the key
players in your organization?
Having been
a consultant/trainer/speaker for the last
ten years, I have had the privilege to work
with key decision-makers. I've picked their
brains, challenged their decisions to hire,
promote or disengage employment. I've been
told what distinguishes those who win and
lose in the corporate environment. This
article is written with the sole purpose
to enable you to successfully navigate your
career into the new millennium.
A prosperous
career is now not so much a ladder of roles
but a growing reputation for making things
happen. If there is one reality to successful
career opportunity, it's that you must become
a master at self-marketing. The truth in
today's environment is that you must take
self-responsibility for your career path.
You need to have a clearly defined gameplan
and actively seek out personal coaching
and mentors to achieve your mission. You
must be fully aware of those skills that
define success for the next millennium.
Brand
Yourself
See yourself
as a brand and learn techniques to distinguish
yourself from others. It must reflect who
you are, the service you provide and the
added value you bring to the organization.
Relate it to brand name products that you
regularly use. There's no need to read the
labels, qualify the price or measure the
results. You just know it's the right brand
for you. But this took time and you needed
to feel confident and trust before loyalty
set in. Just as in over the counter products
compete for brand distinction, so might
you consider the need to do the same today.
Developing brand distinction builds your
reputation and opens the door to future
promotion, opportunities and options.
Be
Strategic
Warren Bennis,
author of On Becoming a Leader says that
leaders "are people who are able to express
themselves fully. They know who they are,
what their strengths and weaknesses are,
and how to fully deploy their strengths
and compensate for their weaknesses. They
also know what they want, why they want
it, and how to communicate what they want
to others, in order to gain their co-operation
and support."
Many people interpret
this as succumbing to politics. The most
frequent complaint I hear from my clients
is that they resent the notion of being
political within their organization. I suggest
that they rephrase it as "being strategic".
You can in fact be strategic and still act
with integrity. I believe that every company
has its own distinct culture. Understanding
the players, values and acceptable behavior
allows you to win. You need to be proactive
today if you want to be a master at career
navigation. And you need to distinguish
yourself as a winning brand.
Be conscious
of your brand packaging
Your personal
presentation is an integral part of the
total leadership package you provide to
your organization. You can't afford not
to project the right message. Projecting
a strong presence is no longer an option
in business and is no longer seen as superficial.
You are continually being judged by what
you project. Like it or not, people make
assumptions about your character and abilities
based on how you present yourself. A leadership
presence gives you that competitive edge.
Brand packaging
is not a superficial mask designed to mislead
others. It's about projecting yourself at
your best. What is it that separates these
dynamic individuals from the rest of the
crowd? They look and act successful, confident
and in control. They command respect merely
by their presence. It's the collection of
details that conveys the impression of who
you are. It's called your persona and it
defines you from the minute you walk into
a room. Among these details are grooming,
wardrobe, poise, body language, and voice
projection. Note though, that while the
right physical appearance conveys credibility,
it must be underlined by substance and integrity.
True professionalism is the intangible quality
that stamps your presence in the business
world. It defines the inner core of your
character. It encompasses your values, communication
style, level of expertise and interpersonal
skills. A professional image is the result
of attending to all these details and clever
brand distinction.
Brand
yourself as an established expert
Because of global
competition, job instability and merger
fever, your opportunity to get ahead will
depend on how you market your expertise.
Tom Peters, author of The Pursuit of Wow
believes that no one is secure in companies.
He feels that you've got to have a personality,
you've got to have a speciality, and you've
got to be a brand. In otherwords, become
an "established expert with good PR". Look
at how what you have to offer can help your
organization.
Know what you're
good at, what you're passionate about and
begin to offer advice to those who can benefit
from your expertise. That requires you to
take risk and speak up even if tension prevails.
Provide insight and strategies but deliver
the message in a thought-provoking manner.
Market your expertise so that when a problem
arises that requires an expert, people automatically
seek you out. Most of all speak up in meetings!
If you seek brand recognition, you can't
afford to sit in silence.
Be comfortable
with self-promotion
It would be wonderful
to believe that if someone has technical
brilliance, they will naturally rise to
the top. Times have changed and the demands
are greater today. It is not by chance that
certain individuals shine. And it is not
coincidental that those same people manage
to succeed in every situation.
I know that few
people enjoy selling themselves. Most feel
it is a vulgar concept, it's being a brown-noser,
fake, etc. However, you've got to be known
to be appreciated. Before I begin coaching
an individual, I always ask how their peers,
direct reports, boss and senior executive
perceive them. 95% say they never thought
of asking. Yet most believe that they're
seen as a valued contributor. Then I ask
how they felt about their last performance
review and the truth usually comes out.
Most say that their bosses are unaware of
their daily activities, how they help others
and the specifics of all that they accomplished
over the past year. Many say that the senior
executives don't really know them.
Look for opportunities
to be seen, heard and appreciated. Become
comfortable tooting your own horn and where
possible, do the same for others.
Be
a master networker
Harvey MacKay
, author of Swim
with the Sharks recently published
a book called Dig
Your Well Before You Are Thirsty.
It's been referred to by the New York Times
as one of the top fifteen inspirational
self-help books of all time.
He writes: "If
I had to name the single characteristic
shared by all the truly successful people
I've met over a lifetime, I'd say it is
the ability to create and nurture a network
of contacts". Business is all about building
relationships and networking savvy enhances
your profile internally and externally.
It also helps to improve your business by
expanding your network of people. An important
principle to remember is that people do
business with people they know, trust and
like. Your ability to put yourself in a
position to nurture healthy relationships
is a skill essential to career opportunity.
Never underestimate
the power of doing lunch or dinner. I believe
that relationships are developed quicker
outside the office than inside. Think of
the benefits of the golf course. Restaurants
also provide an easy social environment
where people behave more naturally. However,
discuss anything but business - you're there
to build rapport. Book ten minutes a day
to make the rounds in your company just
to say hello. Watch the benefits when you
need a helping hand. Talk to other people
in other companies to share information.
As my mother always says, "what goes around
comes around".
Develop
outstanding interpersonal skills
Face-to-face
interpersonal skills are no longer optional
for advancing your career. You must develop,
hone and use plenty of people skills. The
development of artful conversation becomes
a definite asset to you personally. Good
conversation acts as a framework for any
business transaction. It projects your personality,
shows your sincerity, adaptability and sense
of humor.
You must
have the ability to make people feel comfortable
with you - to relate to anyone, any culture,
any age. You must become a master at conversation,
to insure people are open to listening to
you. Susan RoAne, in her book What Do
I Say Next describes a study conducted
by Dr. Thomas Harrell, Professor Emeritus
of Business at Stanford University whereby
he studied a group of MBAs a decade after
their graduation to identify successful
traits. The grade point average had no direct
influence on their success but the one trait
he identified in common among those that
were successful was their verbal fluency.
Become
a master at small talk
In a sales situation,
for example, clients openly admit that they
demonstrate favoritism to salespeople who
they like, share commonality and who have
the best relationships with their office
staff. They openly admit that they will
see them more often and purchase more readily.
It all begins with the art of conversation.
Small talk is how we exchange information,
ideas and opinions. And the beauty of small
talk is that it can only last a few seconds
but what a powerful icebreaker! As Susan
RoAne says, "small talk is what we do to
build the big talk. It is the schmoozing
that cements relationships and success."
Research four
topics that enable you to start a conversation
with anyone, i.e., sports, current events,
entertainment and human interest. This information
can be obtained from your local newspaper,
television, internet or magazines such as
Time, Fortune, People, Newsweek, etc. The
effort you make in preparing yourself will
assist you in displaying a relaxed persona.
- Match experiences with
people. Establishing commonality with
others speeds up relationship building
and breaks down conceived obstacles around
perception.
- Identify things, friend,
hobbies, etc. that you have in common.
This enables them to relate to you. It
adds to your credibility.
- Choose open-ended questions.
This encourages the other person to become
actively involved in conversation.
- Most people enjoy speaking
about themselves. Showing interest in
the other person is one of the truest
forms of flattery.
Topics to avoid:
- Politics
- Gossip
- Religion
- Abortion
- Off color jokes
- Gender differences
- Personal questions such
as age, weight, marital status, health
Reinforce
Brand Distinction
In conclusion, be exactly
who you are but establish a brand name in
your area of expertise. Take responsibility
for your career direction. Seek regular feedback
from bosses, peers and colleagues. Treat your
internal and external customers with integrity
and diplomacy. Look for opportunities to learn
new skills. Acquiring new competencies secures
your positioning. Stay current with the latest
advances in your professional field. Find
a mentor and/or coach to provide you with
a new perspective on your values and criteria
for success. Market your talents and advertise
your results. Reinforce brand recognition
in your organization and within your industry.
Share your knowledge with others. Adopt a
win-win attitude in whatever you do and say.
Remember, the better you become known, the
less you need to "sell". Your name and reputation
will say it for you. |