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Welcome to "The Leader's Edge". In it, Roz offers a wealth of information and expertise on such topics as "Success Skills for the New E-conomy" and "E-mail Etiquette". Read a selection of these articles below. And should you wish to receive this newsletter, please click here to sign up.

The Leader's Edge #45
Motivating The Generations At Work

  • What's going on here?
  • What went wrong?
  • Making it fun

The Leader's Edge #44
How to be Headache Free....

  • Don't
  • Do
  • Know When to Fold 'em

The Leader's Edge #43
Are You the Next Betty White?

  • What Betty White can teach us about consistency and personal branding
  • Honor consistency
  • Look at the cost of doing the work you do

The Leader's Edge #42
Thriving in the Tri-generational Workplace

  • The Players
  • Brand yourself as cross-generationally comfortable
  • Tips for Baby Boomers
  • Tips for Generation X
  • Tips for Millennials
  • Your Ace in the Hole

The Leader's Edge #41
What Do You Stand For?

  • How Do You Define Your Intellectual Property?
  • Where Do You Begin?
  • Enhance Your Reputation

The Leader's Edge #40
The Tipping Point of 'Virtual Branding'

  • The Community of Shared Interest
  • Connect with the global 'muscle'
  • "Why aren't you Blogging?"
  • Building Communities of Purpose

The Leader's Edge #39
Time to Toot Your Own Brand

  • Create your Brag Bag
  • Lay your Foundation
  • Find Commonality

The Leader's Edge #38
Taking The Leap... With My Latest Book

  • Personal Leadership: Bringing the Inside Out
  • Passion and Compassion
  • Inspiration

The Leader's Edge #37
How To Make Your Boss Love You

  • Watch Your Attitude
  • Understanding The Boss
  • How Much Info Does Your Boss Need?

The Leader's Edge #36
Creating The Brand That Is Uniquely You

  • Personal Branding
  • Are You Contributing or Just Present?
  • Don’t Ask Permission

The Leader's Edge #35
What Kind of Risk-Taker Are You?

  • Are You Front Stage Or Back Stage?
  • Trust Your Instincts
  • Don't Be Afraid To Ask For Help

The Leader's Edge #34
Does Technology Trump High-Tech Training?

  • The Inattention Span
  • The Kids Are Alright

The Leader's Edge #33
The Art of Strategic Persuasion

  • Social Proof
  • The Power of Less
  • Inspiration And Emotion
  • The Likeability Factor

The Leader's Edge #32
How to Stand Out by Fitting In

  • It's All In the Details
  • Create and Maintain a Signature Look
  • The Four Food Groups
  • Directing the Interview

The Leader's Edge #31
Is It Time To Go Guerrilla In Interviews?

  • Be Personable
  • Be Credible
  • Be Remarkable
  • Be Memorable

The Leader's Edge #30
Building Your Brand Through Better Virtual Networking

  • Separate Your Social And Business Networks
  • Be Ve-w-w-wy, Ve-w-w-wy Careful
  • Keep Those Updates Coming

The Leader's Edge #29
Jumpstart Your Networking: A Fresh Approach for 2009

  • The Power of Less
  • Inspiration And Emotion
  • The Likeability Factor

The Leader's Edge #28
Holiday Business Etiquette: Rules to Live By (And Some Not To…)

  • The Pratfall
  • Make Working The Room a Priority
  • Treat Your Cients Like Royalty

The Leader's Edge #27
The Top 10 Ways to Find (And Keep) That Job

  • The Top Reasons People Are Successful
  • Know Your Goal
  • It Is The Best Convincer That Wins A Tob Job

The Leader's Edge #26
Seven Strategies For Riding Out The Storm

  • Avoid Doomsday Scenarios
  • Develop The Consultant Mentality
  • Treat Yourself As A Brand

The Leader's Edge #25
Enhancing Your Executive Presence in the Dining Room

  • Pre-Meal Etiquette
  • Eating Styles
  • And Some Nitty-Gritty

The Leader's Edge #24
Tuning Up Your Virtual Conferencing Skills

  • Welcome to Summer
  • You are your own messenger
  • Treat It As A Meeting

The Leader's Edge #23
A Guide to Becoming The Perfect Summer Guest

  • Guest Do's
  • Don'ts
  • Conclusion

The Leader's Edge #22
Valentine Etiquette

  • Valentine's Day Etiquette in the Workplace
  • How to Give a Compliment Sincerely with a Gift
  • How to receive a compliment graciously
  • Corporate Dining Etiquette

The Leader's Edge #21
Holiday Business Savvy

  • Dining Etiquette Tips to Impress
  • Monitoring Your Alcohol Consumption
  • Christmas Party Do’s
  • Christmas Party Don’ts
  • More Unwritten “Code of Conduct” Party Rules
  • Rules of Etiquette for Sending Business Christmas Cards

The Leader's Edge #20
The Ten Commandments for Getting Visible

  • Strategy One: Build Rapport
  • Strategy Two: Nurture your relationship with your boss
  • Strategy Three: Don't Get Pigeonholed
  • Strategy Four: Bond with people outside of your circle
  • Strategy Five: Showcase your interests
  • Strategy Six: Hone your social graces
  • Strategy Seven: Connect with people on a deeper level
  • Strategy Eight: Invest in the "personal touch"
  • Strategy Nine: Become a cheerleader for others
  • Strategy Ten: Build a reputation as being a team player

For previous issues, click here

 

 

 

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A Guide to Becoming The Perfect Summer Guest

Okay, summer’s just around the corner and you've received a weekend invitation to your boss’ country home. You’re counting the days to a much-needed retreat from your hectic schedule.  While you’re looking forward to relaxing in a hammock with a good book as the loons sing their doleful tune, remember that there is an art to being a good summer guest, that is to say, the one who gets invited back year after year.

Having had a country home in the past, I remember a few guests who were so high maintenance that I dreaded the thought of their return. So, before you head out for your season in the sun, you might want to consider a few of Usheroff’s do’s and don’ts for summer guests, compiled from a lifetime of observation, conversation and sheer trial and error.

Whether you are a house guest for a night or a weekend, the following rules of etiquette will showcase the best of who you are and will deepen your relationships.

Guest Do’s:

Be on time

Cardinal rule #1. If you say you will meet them at the marina at 7 p.m., make sure you are there by 6:45 p.m. Cottagers have their own schedules, dictated by weather and darkness. Start off on the right foot by respecting theirs.


Adopt Host Mentality

It takes hard work and continual maintenance to keep a country home looking good.  Acknowledge that your hosts deserve to relax, work around the home, golf, swim, canoe or chill out.  Don’t arrive expecting to be entertained. This is not an all inclusive vacation package including entertainment and ‘all you can eat’ buffets.  Act like a host and treat everyone with the highest level of respect.

Bring Gifts

A no-brainer. They don’t have to be elaborate gifts, just thoughtful. New magazines, music, home baked cookies, a tankful of gas for the boat, anything that will make your hosts happy to have you. One of the most appreciated gifts is a selection of good wines, some for consumption on the weekend and some to stock your host’s bar. When they open your wine later in the summer, they will remember your thoughtfulness. If you have favorite liquor, bring it and be prepared to share. If you prefer bottled water to drink, come with supplies.

Bring a Meal and Cook it

The gesture alone is priceless. Give your hosts a break by planning, cooking and serving an entire meal for them, complete with wine. It doesn’t have to break the bank, although no one ever complains about beef tenderloins on the grill. It can be as simple as pre-cooking and bringing lasagna, complete with garlic bread, and salad. This is especially appreciated on Friday nights, when, after the drudge of a long week at work and stop-and-go traffic en route to paradise, the last thing your hosts want to do is feed the masses. Do it for them. And don’t forget to do the dishes. Always.

Pitch In

Whether you call it a cottage, a cabin or a camp, there is always something that needs to be done at a vacation property. So help clean up, sweep the paths, sharpen the kitchen knives, scrub the algae off the hull of the boats, nail down loose boards on the dock, etc. Clean the shower after use, hang up the wet towels and bathing suit, keep your toiletries tidy on the bathroom counter, and take the garbage out.

Respect the Rules

Although you may live in your home without rules, ask what rules are in effect. If shoes are not permitted inside, then don’t question or try to bypass their wishes.  If you are invited with young children, make sure the rules are enforced for them as well.  Your hosts are not there to babysit, discipline or pick up after them.

Be Low Maintenance

Some guests expect to be entertained every minute.  Look at the entertainment as just being there.  Avoid saying “I’m bored.” “I can never sit still!” “What are we going to do next?”  Refrain from letting the weather determine your frame of mind.  Leave "I'm a fussy eater" at home. If you have special dietary requirements, bring your own supplies.

Bring Your Own Stuff

And keep it in your room. That means batteries, cameras, books, MP3 players. The last thing your hosts need is to have to lend you towels, a bathing suit, sunscreen, bug spray, their last eight Double-A batteries, or to have your belongings strewn all over their common living space. And ask in advance if you should bring your own bedding. It never hurts to be on the safe side.

Go With the Flow

You may wind up playing Scrabble, Monopoly, and Trivial Pursuit on a rainy afternoon. You hate games. Today, you love them.

Sleep On Their Schedule

Out of the city, even creatures of habit can revert to their natural wild state. Late risers become 6 a.m. fisher folk, and night owls hit the sack by 9 p.m. Whatever time your hosts rise, try to follow suit.  If you wake up before them, make the coffee and slip away with a book or go for a walk. Refrain from singing at the top of your lungs in the bathroom or banging pots in the kitchen at 6:00 am.  If they are early risers, roust yourself and make a mental note to nap later.

Clean Your Room

Make your bed, hang up or fold your clothes daily, and treat your room as if you live in it. You do, by the way. After your stay is complete, strip the beds, offer to do the laundry, and leave your room cleaner than when you arrived.

Send a Handwritten Thank-You Note

In our hyper cyberworld, the handwritten thank-you note is a lost art but one that will put you in good standing among the guests your hosts entertain this summer. Use fine paper and a fountain or calligraphy pen. You may also send your hosts a gift, as long as it is useful and not ostentatious. A new fishing net, for example, or a set of gardening tools for the cottage horticulturalist are appropriate.

The Don'ts

Don’t  Show Up Unannounced

A surprise visit is not always a welcome visit. It probably won’t be appreciated if you show up unexpectedly with 5 friends in tow. Should you wish to bring along some friends, call well in advance and find out if that's okay. It might be very embarrasing to your hosts if you put them on the spot by arriving unexpectedly.  Besides, they might not be prepared with enough food to feed your starving company.

Don’t Bring Your Children without Permission

Don’t show up unexpectedly wth your eight kids. If your hosts approve, it is still your responsibility to control their behavior at all times.  Hosts are not responsible for babysistting while you play golf. Make sure that they are occupied at all times. Remember to bring their special foods.

Don’t Bring a Furry Animal Unannounced

Especially not that cute 150-pound Saint Bernard puppy that slobbers on everyone at the dinner table. Check with your hosts first to see if they have dogs or cats and wouldn’t mind four more legs. If so, be prepared to take care of all your animal’s needs and don’t encourage them to lick your plate or sneak leftovers under the table.  If their urinary track is not dependable, make sure you take the responsibility for frequent walks outdoors. 

Don’t Hog the Shower

Most cottages have a limited capacity septic system for grey water such as showers, dishwater, etc. Be considerate by not showering everyday, and by taking a short shower, or skipping it entirely by taking dips in the lake. Your hosts, who probably have septic system management down to a science, will appreciate your consideration if you ask them about using water at the cottage.

Don’t Expect To Be Entertained

It’s not your hosts’ job to make sure you are having fun. Arrive with plenty of ways to entertain yourself, whether it’s a good book, your personal music system, a birders’ guide and binoculars, or a walk in the woods.

Don’t Bring Your Office Toys

Forget your Blackberry. Forget your laptop. Forget your business demeanor. Some hosts are strict about drawing the line between weekends and work. If you have to bring your office toys with you for whatever reason, keep them out of sight and in your room. Under no circumstances should these devices be used in the company of others, unless your hosts ask if they can use them. It’s just plain rude to bring your office into someone’s vacation spot.

Don’t Overstay Your Welcome

Sometimes, warmed by wine and collegial conversation, your hosts may be having so much fun that they ask you to stay on for a day or two. This sounds great, except that by the morning, they may be looking for some peace and quiet, and wished they had exercised less vino and more ventes before making the offer. Your response? Express gratitude, but beg off graciously on account of pressing work back in the city. Reiterate what a relaxing time you’ve had and how much you enjoyed your hosts’ company. My rule of thumb on this statute of limitations is the same as Ben Franklin’s: After three days, both fish and guests can begin to smell! :)

Conclusion:

My cousin Lucille DeSimone frequently invites me to her wonderful home in the Hamptons.  Years back on my first trip, I casually asked her which guests were never invited back and why.  That immediately helped me to know what I should and shouldn’t do.  I feel privileged to be on her VIP (very interested in pleasing) list and therefore I never feel that I am imposing.

Remember that courtesy, thoughtfulness and gratitude are critical attributes to being a welcomed guest. Have fun and smell the roses! You deserve it.

Wishing you a joyful summer extravaganza,

Roz Usheroff



Roz Usheroff

 

 
         

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