Quizzes


	The Usheroff Institute Quizzes

	About Our Quizzes What impression are YOU making? Take the Usheroff Institute Quizzes to find out what your behavior, attitude, communication style, and business manners are saying about you. The quizzes are a fun way to take a closer look at what you think, how you feel, and how well you are positioned to make the most of your career opportunities. Your answers may surprise you! Return to List of Quizzes

Etiquette Questionnaire

Your manners, the presence you project, and your sense of decorum affect how others perceive you, whatever your current position in the company. The rules of etiquette alone may not open doors to the next level, but without an understanding of these softer skills you may not be considered to be a viable candidate. In a world in which business is conducted 24/7, communication has become instantaneous, business dress has become more casual, and road/airport/cell phone rage is far too common, rules for appropriate behavior are vitally important.

Test your knowledge of the rules of etiquette as they relate to a business setting, such as a client luncheon or a dinner with senior executives. Read each statement carefully, and mark T for True or F for False in the space provided.

	ABC's of Dining	True	False

1.	It is no longer necessary to stand when you are being introduced to someone.

2.	It is appropriate for a man to wait for a woman to offer her hand first before shaking it.

3.	The person at the head of the table faces the door if possible.

4.	As a host at a business dinner, you should place the highest-ranking guest to your left.

5.	When you must leave the table for a few minutes during the meal, the napkin should be placed beside your plate.

6.	Napkins, upon completion of a meal, should be refolded and placed on the plate.

7.	The best time to toast is usually after dessert has been served or when the wineglasses have been refilled.

8.	If you are hosting a luncheon, it is perfectly correct to order house wine in a carafe.

9.	A glass of white wine should be held by the bowl not the stem.

10.	Cutlery should be used starting from the outside in.

11.	The meat knife is held differently from the fish knife.

12.	When resting the knife, place it across the corner of the plate.

13.	You should always take the first roll from the basket and then pass the basket to your guests.

14.	The bread plate is located on the left-hand side.

15.	You should always cut bread with your butter knife.

16.	When eating soup, the soupspoon is tipped slightly and is filled by moving it toward you.

17.	When someone requests the salt, always pass it to the right.

18.	You do not have to cut olives and cherry tomatoes in your salad before eating them.

19.	To indicate that you have not yet finished eating but are just resting, place the knife and fork like a pair of oars leaning on the edges of the plate.

20.	You are out for a business luncheon with clients. When the clients start to order alcoholic drinks, you order one as well to be politically polite.

21.	Dessert may be eaten with both the fork and a spoon; however, the spoon only serves as a pusher.

22.	Pie or ice cream can be eaten with a spoon.

23.	When the course is finished, it is polite to replace your cutlery where they were originally located.

24.	It is acceptable to gently move the plate away from you when you are through.

	Introductions	True	False

25.	Use a person’s "official" title when introducing them, even if you know them personally.

26.	It is now acceptable to eliminate Mr./Mrs. from the introduction.

27.	When introducing the customer to the senior executive, the senior executive’s name should be announced first.

	Social Functions	True	False

28.	A business cocktail party is called from 5:00 PM to 7:00 PM and you arrive at 6:00 PM. This is inappropriate.

29.	It is correct to arrive for a 6:00 PM dinner party by 6:20 PM.

30.	At a party, it is better to break into a group of two people rather than three.

	Client Lunches	True	False

31.	When meeting a guest at a restaurant, it is polite to wait for your guest in the front area.

32.	When a man and a woman are escorted to a dining table, the man immediately follows the maitre d’.

33.	It is appropriate to order a beverage while you are waiting for your guest to arrive.

34.	When discussing business over lunch, begin with business until the meal arrives.

35.	As an invited guest at a restaurant, you should not complain about the service and/or food.

36.	When a woman invites her male client to discuss business over lunch, the man should offer to pay.

	Office Etiquette	True	False

37.	A man should let a woman leave the elevator first.

38.	The person closest to the elevator door gets on first and holds the door.

39.	It is common courtesy for a man to step onto an escalator before a woman.

40.	When approaching a revolving door, the woman should go first.

41.	A man should hold the door for a woman in a business situation.

42.	When you enter someone’s office for a meeting, you should always choose the chair closest to the door.

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