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Pontiac Summit
Talking about Management, Careers, Business and Finance
December 13, 2009
Beth Banks Cohn and Roz Usheroff understand that the world of employment is changing constantly. As a result, the authors remind their readers that managing a career is critical to success. To leave their career in someone else's hands is impossible in today's economic and business environment.
Instead, they say, women should "learn to say no and mean it."
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Investor's Business Daily
Prepare For Cool Change
You can't have innovation without change.
by Cord Cooper
December 2009
You can't have innovation without change. Yet workers often resist big shifts. How to cope:
Stay visible. Some leaders hide out during times of change. This increases the worker fallout they're trying to avoid, note strategists Beth Cohn and Roz Usheroff, authors of "Taking the Leap." Don't just initiate change; lead it.
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Expect the unexpected. Plan for change and make predictions, but stay flexible once the process is under way. Build contingencies into your strategy, Cohn and Usheroff advise.
The key is to clarify everyone's responsibilities and roles at the outset. This will make course corrections easier to execute.
Prepare. No matter how small the change might be, you need a plan. The more thorough, the better. Breakthroughs occur one step at a time. Make sure every move is well thought out.
Clarify; set priorities. A common complaint of employees? They don't know what's expected of them -- especially during major change -- says management adviser Robert Schaffer, author of "The Breakthrough Strategy."
Show workers how daily tasks affect broad objectives. If a goal spans six months, break short-term targets down by department -- perhaps on a weekly or biweekly basis. This way, employees know what's expected of them daily, and managers can fine-tune progress.
Don't assume. The worst thing execs can do is take workers for granted during a downturn. The thinking? They won't quit; they need their jobs. If you don't engage workers -- especially during times of change -- they may not quit physically, but they might emotionally.
Change initiatives may fizzle. Productivity could nose-dive.
"People will make or break any business initiative," wrote Cohn and Usheroff, "so pay attention to the human side of change."
School 'em. Before launching dramatic initiatives, train execs in change management, say Cohn and Usheroff. This includes everything from communicating clearly to anticipating worker attitudes.
Don't dump the process on human resources. The HR staff can help, but most of the responsibility lies with senior and midlevel execs. Make change management part of the overall strategy.
Expect push-back. Don't consider resistance to change a negative. "Resistance is information -- you're getting a gift," Cohn and Usheroff wrote. Interview resisters with an open mind. Get to the causes of reluctance. You may uncover strategy flaws or unforeseen problems.
In some cases, you'll find out where the whiners are.
In all cases, acknowledge workers' concerns and give them the freedom to speak, says "Lightning in a Bottle" author David Baum.
Look for common ground. Then find ways to give staffers a stake in the change.
Keep sharing. When launching a major shift, use what Cohn and Usheroff call the 10-times communication rule: "You need to communicate important information 10 times -- in different ways -- before the majority of employees will have heard it. Vary the communication vehicles and repeat, repeat, repeat."
Open up. If plans may change, share them anyway. Keeping mum about a shifting strategy -- especially over several weeks or months -- breeds anxiety and suspicion among workers. Share the plan upfront, and indicate it may change.
Honolulu Advertiser
Evaluate Communication Style and Avoid "Gender Traps"
On The Job
by Anita Bruzzese
December 2009
Usheroff, in a book with Beth Banks Cohn called "Taking the Leap," says that a woman, for example, may become caught in the "superwoman trap" when she doesn't create clear boundaries and tries to do everything herself.
Instead, they say, women should "learn to say no and mean it."
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Daily Breeze and Press Telegram
Reap the rewards of risk taking
Facing your fears will reap rewards
Treats, not tricks, are your reward for taking risks
by Dawn Anfuso
29 October 2009
On Saturday night, little ghosts and goblins will run about the darkened streets, facing their Halloween fears. Dressed in disguises -- some cute, some gory -- they will risk being asked to perform tricks to be given treats (or so the doorway saying goes), and will suck it up to brave their neighborhood haunted houses.
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For these little mermaids and mummies, the reward is well worth the risk.
To be successful in one's career also requires risk taking. And just as for the kids, risk is accompanied by fear—fear that you'll screw up, fear that others will judge you, and fear of the unknown.
But, "The benefits of being a courageous risk taker are many," say Beth Banks-Cohn, PhD and Roz Usheroff, PhD, authors of Taking the Leap: Managing Your Career in Turbulent Times...and Beyond. "If you make a mistake, you'll become wiser. If you succeed, you'll learn something about your capabilities and potential. Either way, being a risk taker at your job will position you as a leader and an innovator."
The key, say Banks-Cohn and Usheroff, is to learn how to be a smart risk taker. Here are six ways they suggest to do it.
Trust your instincts: Don't wait for complete certainty on an issue before making a decision; it often arrives too late if it arrives at all. Once you get a good idea, don't incubate it--act on it and work to make it happen.
Don't be afraid to ask for help: If you're in a job or doing a project for which you lack experience, have the courage to tough it out and ask for help. If you operate on fear instead--the fear that asking for help will diminish you in the eyes of your boss or co-workers--you're setting yourself up for disaster.
Unleash positive energy: Fear, stress, and uncertainty can be friends, not enemies, as long as you use them as motivators. Get used to tolerating these uncomfortable feelings. Remind yourself that progress won't happen without taking a step forward, into the unknown.
Anticipate and act: Not making a decision is actually making a negative decision. Think like an athlete and learn to position yourself where the action is likely to take place.
Learn from failure: The most important lessons we learn in life are those that result from failure. People are very forgiving as long as you've tried to do your best and acted with integrity.
Be realistic: When you're ready to take a risk at work, check it for "reasonableness." Being viewed as a maverick is good; being seen as reckless or off-the-wall isn't.
Examiner.com
Why taking smart risks is the key to career success
October 23
by Matt Krumrie
Being successful in your career requires that you engage in risk taking, according to Beth Banks Cohn, PhD, a leading expert in change management and leadership development, and Roz Usheroff, an internationally recognized communication expert and personal branding executive coach. The two are co-authors of the new book, Taking the Leap: Managing Your Career in Turbulent Times...and Beyond (BookSurge Publishing, 2009).
But risk is accompanied by fear--fear that you'll screw up, fear that others will judge you, and fear of the unknown. Confront your fear and use it as a motivator, the authors say.
Read More >>
The benefits of being a courageous risk taker are many. If you make a mistake, you'll become wiser. If you succeed, you'll learn something about your capabilities and potential. Either way, being a risk taker at your job will position you as a leader and an innovator. The key is to learn how to be a smart risk taker. Here are six ways to do it.
Trust your instincts
Don't wait for complete certainty on an issue before making a decision; it often arrives too late if it arrives at all. Once you get a good idea, don't incubate it--act on it and work to make it happen.
Don't be afraid to ask for help
If you're in a job or doing a project for which you lack experience, have the courage to tough it out and ask for help. If you operate on fear instead--the fear that asking for help will diminish you in the eyes of your boss or coworkers--you're setting yourself up for a disaster.
Unleash positive energy
Fear, stress, and uncertainty can be friends, not enemies, as long as you use them as motivators rather than as energy or action blockers. Get used to tolerating these uncomfortable feelings. Remind yourself that progress won't happen without taking a step forward, into the unknown.
Anticipate and act
Not making a decision is actually making a negative decision. Think like an athlete, and learn to position yourself where the action is likely to take place.
Learn from failure
The most important lessons we learn in life are those that result from failure. People are very forgiving as long as you've tried to do your best and acted with integrity.
Be realistic
While wild dreams and outrageous ideas may look good on paper, the working world doesn't play on paper--it plays on the field of life. When you're ready to take a risk at work, check it for "reasonableness." Being viewed as a maverick is good; being seen as reckless or off-the-wall isn't.
My Global Career
Six Ways to Be a Smart Career Risk Taker
Oct 22 2009
To be highly successful in your career requires that you engage in risk taking. But risk is accompanied by fear–fear that you’ll screw up, fear that others will judge you, and fear of the unknown. Confront your fear and use it as a motivator!
Read More >>
The benefits of being a courageous risk taker are many. If you make a mistake, you’ll become wiser. If you succeed, you’ll learn something about your capabilities and potential. Either way, being a risk taker at your job will position you as a leader and an innovator. The key is to learn how to be a smart risk taker. Here are six ways to do it.
Trust your instincts.
Don’t wait for complete certainty on an issue before making a decision; it often arrives too late if it arrives at all. Once you get a good idea, don’t incubate it–act on it and work to make it happen.
Don’t be afraid to ask for help.
If you’re in a job or doing a project for which you lack experience, have the courage to tough it out and ask for help. If you operate on fear instead–the fear that asking for help will diminish you in the eyes of your boss or coworkers–you’re setting yourself up for a disaster.
Unleash positive energy.
Fear, stress, and uncertainty can be friends, not enemies, as long as you use them as motivators rather than as energy or action blockers. Get used to tolerating these uncomfortable feelings. Remind yourself that progress won’t happen without taking a step forward, into the unknown.
Anticipate and act.
Not making a decision is actually making a negative decision. Think like an athlete, and learn to position yourself where the action is likely to take place.
Learn from failure.
The most important lessons we learn in life are those that result from failure. People are very forgiving as long as you’ve tried to do your best and acted with integrity.
Be realistic.
While wild dreams and outrageous ideas may look good on paper, the working world doesn’t play on paper–it plays on the field of life. When you’re ready to take a risk at work, check it for “reasonableness.” Being viewed as a maverick is good; being seen as reckless or off-the-wall isn’t.
Beth Banks Cohn PhD is a leading expert in change management and leadership development. Roz Usheroff is an internationally recognized communication expert and personal branding executive coach. They are coauthors of the new book, Taking the Leap: Managing Your Career in Turbulent Times…and Beyond (BookSurge Publishing, 2009).
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