Have you ever met someone who captured your immediate attention? Did you notice how engaging they were as a conversationalist? How quickly did you feel personally connected with them and inspired? This is the power of charisma. Why should charisma matter today? Video...
Meaningful interpersonal relationships with your customers, colleagues and business partners are important, more now than ever. In light of the significant challenges we are all facing, a personal human touch is much needed. We are realizing that distance has a way of...
This is the season where social/business parties and events take place and family members get together. If you find making small talk during social interactions challenging, read on! Tips: Whatever social event you are involved in, think about adopting “host”...
Once upon a time, you were taught to avoid potentially controversial topics with clients such as national politics, particularly in office environments and social settings. In other words, there were unspoken boundaries that one would not cross as it was both impolite...
Admittedly, I was perplexed and even a bit annoyed by the title of a recent article in Inc. “Science Discovered That Banning Small Talk from Your Conversations Makes You Happier.” I have always said that small talk leads to big talk and that it paves the way for...
As a consultant who has been working very closely with business clients over a career span of four generations, I can safely say that I have never witnessed a more pronounced movement than #MeToo. Like the majority of us, it has caused me to reflect and consider my...