Interpersonal relationships between customers, colleagues and business partners are more important now than at any other time in history. There has never been a more critical time for ensuring that interaction between people is as meaningful as possible. This requires...
Many of us are now discovering how to collaborate and communicate with our colleagues through virtual technologies like Zoom. Though they are not that difficult to operate, it is a different environment from the office meeting room or even the phone-based conference...
There are no dress rehearsals once a virtual meeting begins. Most people form impressions of you within seven seconds. You are being judged by more than just your words. Body language plays a significant role in how others perceive you, often speaking louder than...
This is the season where social/business parties and events take place and family members get together. If you find making small talk during social interactions challenging, read on! Tips: Whatever social event you are involved in, think about adopting “host”...
Admittedly, I was perplexed and even a bit annoyed by the title of a recent article in Inc. “Science Discovered That Banning Small Talk from Your Conversations Makes You Happier.” I have always said that small talk leads to big talk and that it paves the way for...
As a consultant who has been working very closely with business clients over a career span of four generations, I can safely say that I have never witnessed a more pronounced movement than #MeToo. Like the majority of us, it has caused me to reflect and consider my...
