E-Learning

E-learning

Are you looking for group or team training that is laser-focused on making your company’s future bigger than its present?

Live Webinars with Roz Usheroff

Roz offers a series of webinars where she takes information offered in her workshops and condenses it into a laser-focused format – to meet the current requests for virtual learning experiences.

All webinars are customized to meet your team’s unique requirements.

Below is a list of webinar topics with detailed descriptions of what you can expect when you choose to do any one or all of these live webinar learning experiences.

Schedule a call for more information or to enroll.

CFO: “What happens if we invest in developing our people and then they leave us?”
CEO: “What happens if we don’t, and they stay?”

Creating Virtual Rapport with Customers

Building and Sustaining Meaningful Relationships


Objectives

The most valuable commodity today will depend on the ability to relate to customers with personal charm, empathy and wisdom in a virtual environment.  The path to impact and influence is paved with an understanding of how to interact and inspire customers to be responsive. This interactive workshop is designed to provide account executives as well as anyone in customer facing roles with strategies for showcasing “social intelligence”, the ability to converse, relate to and persuade in a zoom meeting or phone call. The participants will learn best practices for enriching relationships and excelling at the softer skills.

Results

– Elevate Social Intelligence – build the personal or human element

– Improve engagement by initiating conversation and enjoyment with customers

– Move from communicating to connecting using Neuro-Linguistic techniques

Projecting Executive Screen Presence

Captivating Your Remote Audience


Objectives

Whether you are leading or attending an online meeting, there are no dress rehearsals once the camera is on. You are being judged by more than just your words. Most people form impressions of you within seven seconds. The importance of developing a personal connection with a virtual audience is critical in an environment that doesn’t necessarily lend itself to that. This workshop is designed to help the participants learn how to combine the right energy with the right body language and the right words to project a professional presence and deliver an impactful message. They will receive hands-on coaching to elevate their virtual impact.

Results

– Master impressions that showcase personal leadership

– Optimize your virtual tools to be camera ready

– Capitalize on strategies for deeper audience involvement

The Art of Hosting a Seamless Web Meeting

Equipping Your People to Make an Impact at Work and With Their Customers


Objectives

When you lead a virtual meeting, you’re constantly managing other people’s perceptions, of you, of each other and of the importance of the meeting. This interactive workshop is designed to provide techniques and hands on training to project confidence and personal power in any virtual presentation setting. The topics will cover fundamental virtual communication techniques to facilitate a well-orchestrated meeting. The participants will learn strategies for increasing efficiency, collaboration and productivity. From initial planning all the way through to closure, participants will understand how to host, present and interact as they would in a meeting room.

Results

– Create an “in-person” experience for all attendees

– Facilitate a fast paced and productive meeting

– Present with clarity, conciseness and charm

Demonstrating Executive Virtual Presence

Projecting Personal Leadership


Objectives

Designed to provide strategies for projecting personal leadership, participants will learn how to manage their brand reputation, elevating themselves to a higher level of self-awareness, polish and presence. The workshop will cover techniques for managing impressions, enhancing rapport building strategies and expanding influence. Through the lens of psychology, the participants will acquire new insights into both recognizing and capitalizing on opportunities to emulate qualities that broaden their personal power and charisma. Techniques for communicating with greater brevity and flair will be shared and practiced.

Results

– Project a commanding authentic executive presence

– Strengthen interpersonal skills and business etiquette

– Improve communication style and flexibility for diverse audiences/personalities

Mastering Virtual Coaching

Powerful Coaching Techniques for Developing Your People to Succeed


Objectives

Now more than ever, team members are relying on their leaders to show them the way forward. Virtual coaching will require greater flexibility and adjustments in a leaders’ style in these changing times. Because it’s far more difficult to read interpersonal cues from a distance, this workshop will cover strategies to orchestrate the right virtual setting and critical soft skills. Participants will be introduced to strategies that will increase the receptivity to their feedback, addressing linguistic and cultural barriers. They’ll learn how to move from feedback to feedforward coaching, inspiring change and growth in their people.

Results

– Apply Co-active Communication® methodology coaching principles

– Demonstrate emotional intelligence to showcase warmth and empathy

– Understand how performance/attitude issues can be perceived via technology

The Power of Team

Virtual Training for Synergizing A Diverse Team for Top Performance


Objectives

This workshop is designed to enhance your team’s ability to accelerate performance and communication amongst each other. This will set the foundation to understand and appreciate others’ needs, motivations, capabilities and perspectives. They will be introduced to The Print® Assessment Tool that will help each team member to offer support and foster deeper collaboration, transparency and trust in their relationships. This will result in energizing team members to take greater accountability to contribute collectively to a growth-focused culture.

Results

– Apply transformative methods to yield greater partnership and productivity

– Operate as a strong and unified team

– Bring out the best possible performance and outcomes from each other

Leading With Influence and Persuasion

Managing Interactions and Shaping Outcomes


Objectives

The complexity of influencing virtually needs to be addressed immediately when face to face interaction is absent. This will require skillsets that not only address innovative influencing techniques but a deeper understanding of what prompts others to say “yes” to suggestions on a virtual platform. Participants will learn how to move deeper into the actual process of influencing—by being introduced to research conducted by Wharton Business School for identifying the five styles of decision makers and how to frame a compelling argument for achieving mutually desirable outcomes.

Results

– Frame crucial conversations for consensus

– Identify differences between influence and persuasion for driving results

– Avoid the hidden pitfalls that sabotage the ability to inspire others

Expanding Your Influence Through Networking

Unlocking Opportunities to Building Relationships


Objectives

Your Network is your net worth! Not only does networking help you in your career, it expands your sphere of influence through creating meaningful relationships (internally and customer engagements). It helps you to attract sponsorship and gain greater visibility. Participants will learn how to classify their relationships by importance, significance to their success and the value they bring to their business partners. They’ll understand how to capitalize on their relationships and maintain them. Last, participants will learn practical tips on how to make the right impressions at social/business events with comfort and confidence.

Results

– Identify key people for impacting career growth – champions, mentors and sponsors

– Move from networking to netgiving for enriching relationships

– Apply advanced networking netiquette techniques

Winning Strategies for Women

A Dynamic Framework for Women Who Dream, Lead and Rise


Objectives

It’s not true that women are from Venus and men are from Mars. We are all from Planet Earth. However, women often do not approach career strategies in the same way. In this 90-minute session, we will debunk some popular myths, learn ways to go against your inner “critic” voice to create career defining moments. This workshop is about honoring authenticity while the women create their own playbook for success. Participants will learn how to become their best PR agent and take control of managing their reputation. They’ll gain insights into new tools and capabilities along with prioritized concrete action steps. They’ll understand how to take greater initiative to be heard, seen and empowered.

Results

– Approach opportunities to “toot your own horn” with comfort and poise

– Apply strategies to become women of influence, power and confidence

– Identify common career strategy myths and traps that hold women back

The Unique Virtual Executive Coaching Program

Capitalize on your Unique Abilities by Investing in Yourself


Objectives

Doing what was done yesterday is no longer a formula for success. To meet new demands, you must assess your own leadership style and commit to personal changes that position you to create your bigger future. We provide personalized coaching that addresses development, progress and well-being. We work with you in partnership to identify relevant topics and customize content for your growth. You’ll gain a deeper understanding of how to capitalize on your strengths, elevate your influence, and apply a proven framework to enhance your authentic leadership brand. We take great pride in pushing you beyond the conventional standards of executive coaching to incorporate human behavior, neuro-linguistics and psychology. Coaching conversations are strictly confidential.

Results

– Become intentional about your personal growth

– Discover blind spots in your leadership and develop your natural strengths

– Expand your ability to influence and improve results that are sustainable

Invest in your people – give them the tools to develop the kind of presence that opens the door to success.

Learn more about how Roz can help you.